How long does shipping take?
Most orders ship within 1-2 business days and arrive within 10-18 days, depending on the item and your location. Select items ship from US-based warehouses in as little as 5-8 days — this is noted on the product page.
Where are your products made/shipped from?
We work with a small group of vetted manufacturing partners, primarily based in Asia, with select bestsellers stocked in US warehouses for faster delivery. Every product is quality-checked by our sourcing partners before it ships.
What's your return policy?
If your order arrives damaged or incorrect, we'll replace it or refund it, no questions asked — just email us a photo within 14 days of delivery. For change-of-mind returns, see our full Shipping & Returns page.
Do the Nook Kits ship as one package?
Kit items may ship separately depending on warehouse location, but you'll only ever pay one shipping cost per kit. We'll email you tracking for each package.
Can I customize a kit or order in bulk (corporate gifting)?
Yes — email hello@mynookdesk.com for bulk/corporate orders of 10+ units; we can also discuss custom branding on select items.
Do you offer wireless charging accessories that work with my phone?
Our wireless charging items use the universal Qi standard, compatible with all Qi-enabled iPhone and Android devices.
How do I track my order?
You'll receive a tracking link by email as soon as your order ships. You can also check order status anytime at mynookdesk.com/track.